Privacy Policy

1. Introduction

Mitre & George ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

Name and contact details (email, phone, address)
Business information (company name, position)
Service requirements and preferences
Payment and billing information

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and device information
Browser type and version
Pages visited and time spent on pages
Referring website addresses

3. How We Use Your Information

We use the information we collect to:

Provide and manage our waste management services
Process payments and maintain billing records
Communicate with you about services and updates
Improve our website and services
Comply with legal obligations and regulations
Send marketing communications (with your consent)

4. Legal Basis for Processing (GDPR)

Under the UK GDPR, we process your personal data on the following legal bases:

Contract Performance: To provide services you've requested
Legal Obligation: To comply with environmental and waste regulations
Legitimate Interest: To improve our services and communicate with clients
Consent: For marketing communications (you can withdraw consent anytime)

5. Data Sharing and Disclosure

We may share your information with:

Service providers and contractors who assist in our operations
Regulatory bodies and authorities as required by law
Payment processors for billing purposes
Business partners with your explicit consent

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, client data is retained for 7 years after the end of service provision.

8. Your Rights

Under UK data protection law, you have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information
Object to processing of your information
Request restriction of processing
Data portability
Withdraw consent for marketing communications

To exercise these rights, please contact us at info@dealnova.co.uk

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: mitre&george99@gmail.com